Privacy Policy
Last updated: September 2026. This Privacy Policy explains how SOHO Pool Club, a brand operated by Simba Sea Trips Co., Ltd, collects and uses your personal data when you visit our venue or use our website (sohophuket.com). We comply with Thailand's Personal Data Protection Act (PDPA).
Information we collect
- Reservation & booking details — your name, contact number, email, party size, date/time and any preferences or dietary notes you provide.
- Enquiry details — information you send us through contact or event-enquiry forms and by email.
- Payment information — processed securely by our payment providers; we do not store full card numbers.
- Website usage — cookies and analytics data (e.g. pages viewed, device and approximate location) to understand and improve site performance.
How we use your information
- To manage reservations, packages, events and enquiries.
- To provide the facilities and service you have requested and to contact you about your booking.
- To improve our venue, website and guest experience.
- With your consent, to send occasional news and offers — you can unsubscribe at any time.
Sharing & third parties
We share data only with service providers that help us operate — for example our booking/payment platforms and website analytics providers — and only as needed to deliver our service. We do not sell your personal data.
Cookies
Our website uses cookies and similar technologies for essential functionality and analytics. You can control cookies through your browser settings.
Data retention
We keep personal data only for as long as necessary for the purposes above or as required by Thai law, after which it is securely deleted.
Your rights
Under the PDPA you may request access to, correction or deletion of your personal data, and may withdraw consent to marketing at any time. To exercise these rights contact us using the details below.
Contact
SOHO Pool Club, 23 Boat Lagoon Marina, Moo 2, Koh Kaeo, Ampur Mueang, Phuket 83000, Thailand · info@simbaseatrips.com · +66 81 787 7702.